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Common questions — your answer might be here

How do I book an inspection?+

Once the landlord accepts your application, open Meetings on your dashboard, choose “Book inspection”, pick a day on the calendar and a time. The landlord can accept, decline, or suggest another time.

How much is an inspection?+

The inspection fee depends on the property's location and covers a Reallow agent attending with you. You pay it once the time is agreed — from your Reallow wallet or by card.

What's the difference between an inspection and a meeting?+

An inspection is a paid visit to the property with a Reallow agent present. A meeting is a free appointment between you and the other side, arranged through Reallow.

Something went wrong at my inspection — what do I do?+

After the date passes, open Meetings and tap “Rate this visit” to leave stars and a comment (e.g. the agent was late). Only Reallow sees it. For anything urgent, contact us directly.

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