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Common questions — your answer might be here

Why do I need to verify my identity?+

Verifying your NIN or driver's licence keeps everyone on Reallow real. It's required to apply for a property, book an inspection, or get a listing published.

How do I change my email, phone, or password?+

Open the profile menu, then Settings. Contact holds your email and phone numbers; Security is where you change your password.

Who can see my profile details?+

Each profile detail has its own “Visible to others” switch, off by default. Your phone, email, address, date of birth, and bank details are never shown to other users.

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